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ESL forum > Grammar and Linguistics > Question - telephoning    

Question - telephoning



Mietz
Germany

Question - telephoning
 
When I �m on the phone I can say: "I �m calling about the order I placed."

However a student asked me today if it were also possible to say: "I call about the order I placed."

I think it sounds strange and I wouldn �t use it, but is it possible to use the Simple Present in that situation, too? I suppose it is a fact, that the person calls, which is a Simple Present function. But I �m not sure if it is correct.
What do you say?

Thanks for your help and have a lovely weekend!
Mietz

4 Feb 2011      





chrisel
Canada

It is not an action that is regularly repeated > you must use the present continuous, as you are doing the action right now.

4 Feb 2011     



Mietz
Germany

Thanks Chrisel!
I thought the same, but I also learnt, that the Simple Present can be used for facts (like: Water freezes at 0�C.) and when I call about an order, then that �s a fact, too. But as I said - I don �t think it �s right either.

4 Feb 2011     



eng789
Israel

I call about the order I placed every day but I still haven �t gotten through to them.

4 Feb 2011     



Mietz
Germany

Good point eng789! Thanks!

4 Feb 2011     



colibrita
United Kingdom

No, you explaining the reason for your call is not a fact. "I �m calling about the order" is the correct form. It �s an action happening now. Just as we begin emails "I �m writing to thank you for your wonderful present"

or we say "I can �t hear you very well, I �m calling from the train"

Think of water freezes at 0 as something that always happens, every time you do it, or it �s done.  Tigers can swim. They speakDutch in Holland.

If you want to use the present simple it would need to be in a context like, for example, "Every time I call about the order they �re very helpful."

or

"Jack calls about his order every day. He �s concerned it �s not going to arrive on time."  Here it�s a regular action.

There are however, exceptions: I promise I will do my homework. I suggest you try another bank. 

HTH!

4 Feb 2011     



blunderbuster
Germany

I understand why your student asked that, in quite formal business letters, people use the present simple instead of the present continuous....

5 Feb 2011     



Mietz
Germany

Thanks everybody for your helpful replies! :-)

5 Feb 2011