ESL - English PowerPoints: Complaining and Returning Goods

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Complaining and Returning Goods

This is a sheet I use to introduce the topic of complaining and returning goods. Once the new vocabulary has been taught and they can do this match up sheet I go on to talk about potential problems with things that we buy. We then look at an example dialogue between a customer returning something and a shop assistant. Then we talk about situations that they have been in and try and write a possible dialogue for their problem, then we act them out. Hope it´s useful, I use it with my adult classes. Em x (9th January 2013)

Level:intermediate
Age: 14-17
Format: PowerPoint
Downloads:140

5 out of 5, rated by 1 teachers

Copyright 09/1/2013 Emma
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.

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Complaining and Returning Goods

Comments:

*ascincoquinas*	GREAT THANKS posted by ascincoquinas 20130110
*tsyr*	posted by tsyr 20130110 Thanks for sharing:))
*nataliaalmoines*	thanks for sharing :)) posted by nataliaalmoines 20130110
*isabelle99*	thanks a lot! posted by isabelle99 20130110
*Reale*	posted by Reale 20130110 Great thanks
*teresapr*	posted by teresapr 20130110 Great. Thanks :))
*cutest*	posted by cutest 20130110 thanks a lot for sharing!
*jsl166*	posted by jsl166 20140702 Really helpful. Thank you!!
*jsl166*	posted by jsl166 20140702 Really helpful. Thank you!!