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At the hotel - dealing with complaints worksheet

 

Complaints worksheets:

Role plays: COMPLAINTS
Role plays: COMPLAINTS
Level: intermediate
Age: 14-17
Downloads: 851


Ridiculous Complaints by Holidaymakers (Vocabulary List+Gap-fill+Vocab Exercises w Solutions)
Ridiculous Complaints by Holidaymakers (Vocabulary List+Gap-fill+Vocab Exercises w Solutions)
Level: intermediate
Age: 13-17
Downloads: 790


COMPLAINTS IN THE SHOP - adjectives - matching
COMPLAINTS IN THE SHOP - adjectives - matching
Level: elementary
Age: 10-17
Downloads: 518


HEALTH CARE: COMPLAINTS
HEALTH CARE: COMPLAINTS
Level: elementary
Age: 9-17
Downloads: 468


3-Word Phrasal Verbs (Sixth series). Pictionary (Part 1/3). Start on at = Complain angrily
3-Word Phrasal Verbs (Sixth series). Pictionary (Part 1/3). Start on at = Complain angrily
Level: intermediate
Age: 12-17
Downloads: 441


Health Complaints
Health Complaints
Level: intermediate
Age: 14-17
Downloads: 405


EVERYDAY PROBLEMS AND COMPLAINTS  - pictionary
EVERYDAY PROBLEMS AND COMPLAINTS - pictionary
Level: intermediate
Age: 12-17
Downloads: 388


EVERYDAY PROBLEMS AND COMPLAINTS - speaking and vocabulary exercises
EVERYDAY PROBLEMS AND COMPLAINTS - speaking and vocabulary exercises
Level: intermediate
Age: 12-17
Downloads: 357


COMPLAINTS IN THE SHOP - verbs - matching
COMPLAINTS IN THE SHOP - verbs - matching
Level: elementary
Age: 10-17
Downloads: 325


COMPLAINTS IN THE SHOP - verbs - pictionary
COMPLAINTS IN THE SHOP - verbs - pictionary
Level: elementary
Age: 10-17
Downloads: 311


We Complain
We Complain
Level: intermediate
Age: 11-17
Downloads: 270


Complain about your neighbour - speaking activity
Complain about your neighbour - speaking activity
Level: intermediate
Age: 15-100
Downloads: 207


Functions:  Expressing complaints  _ Making and responding to complaints (3 pages!)
Functions: Expressing complaints _ Making and responding to complaints (3 pages!)
Level: intermediate
Age: 10-100
Downloads: 199


complaints role play
complaints role play
Level: intermediate
Age: 13-17
Downloads: 159


COMPLAINTS AT THE RESTAURANT
COMPLAINTS AT THE RESTAURANT
Level: elementary
Age: 15-100
Downloads: 154


Holiday complaints
Holiday complaints
Level: advanced
Age: 14-17
Downloads: 134


Phrases for complaining and responding to complaints
Phrases for complaining and responding to complaints
Level: intermediate
Age: 10-17
Downloads: 121


Making Complaints
Making Complaints
Level: intermediate
Age: 10-17
Downloads: 111


Travel Agent Complaint Dice Game
Travel Agent Complaint Dice Game
Level: intermediate
Age: 16-100
Downloads: 107


making a complaint
making a complaint
Level: intermediate
Age: 12-17
Downloads: 106


 

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  Speaking worksheets > Conversation > Complaints > At the hotel - dealing with complaints
At the hotel - dealing with complaints At the hotel - dealing with complaints

Students have to identify five problem situations and then in pairs make complaints. Key attached.

 Level:intermediate
Age: +18
 Downloads:222

Copyright 08/4/2010   Janet MOURNARD
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.



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Preview:
At the hotel - dealing with complaints

 

 

Comments:


ascincoquinas
Portugal

Great! Thanks!         posted by ascincoquinas


Rosario Pacheco
Portugal

Thanks!         posted by Rosario Pacheco


carinanee
Spain

         posted by carinanee
Interesting!! Thanks a lot!!


juliag
Japan

         posted by juliag
Great, thanks.


Lidia B.
Germany

Great work! Thanks for sharing !         posted by Lidia B.


Chaijaroen
Thailand

Nice and useful! Thanks!         posted by Chaijaroen


1234skippy
France

         posted by 1234skippy
Great ! Thanks for sharing.


Poohbear
Germany

Wonderful as usual! Thank you ever so much!         posted by Poohbear


wided..
Tunisia

thanks a lot :)         posted by wided..


portugueseteacher
Portugal

Thanks!Really nice and very useful!!         posted by portugueseteacher


valedanilova
Macedonia

GREAT!         posted by valedanilova
Very nice and useful! Thanks a lot!
Show more comments (30)