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Telephone conversation - After sales - a complaint worksheet

 

Telephone conversation worksheets:

Telephone conversation
Telephone conversation
Level: elementary
Age: 14-17
Downloads: 536


Telephone conversations - practice (B&W version)
Telephone conversations - practice (B&W version)
Level: elementary
Age: 14-17
Downloads: 532


PHONE CONVERSATION 1
PHONE CONVERSATION 1
Level: intermediate
Age: 14-17
Downloads: 442


TELEPHONE CONVERSATION - Role plays
TELEPHONE CONVERSATION - Role plays
Level: intermediate
Age: 12-17
Downloads: 337


 A phone conversation with a travel agent.
A phone conversation with a travel agent.
Level: intermediate
Age: 10-14
Downloads: 331


Two telephone conversations - cloze
Two telephone conversations - cloze
Level: intermediate
Age: 16-100
Downloads: 232


preparing for the trip/ telephone conversation
preparing for the trip/ telephone conversation
Level: elementary
Age: 9-16
Downloads: 201


Phone conversation vocabulary
Phone conversation vocabulary
Level: intermediate
Age: 14-17
Downloads: 159


A phone conversation
A phone conversation
Level: intermediate
Age: 12-17
Downloads: 149


Telephone conversations
Telephone conversations
Level: intermediate
Age: 12-17
Downloads: 130


Telephone conversation - Booking a hotel room
Telephone conversation - Booking a hotel room
Level: intermediate
Age: 14-100
Downloads: 127


PHONE CONVERSATION
PHONE CONVERSATION
Level: intermediate
Age: 7-17
Downloads: 106


PHONE CONVERSATION 3 /Complete the dialogue
PHONE CONVERSATION 3 /Complete the dialogue
Level: intermediate
Age: 7-17
Downloads: 103


FUNCTIONS
FUNCTIONS
Level: elementary
Age: 12-17
Downloads: 97


Telephone conversation
Telephone conversation
Level: intermediate
Age: 14-17
Downloads: 98


PHONE CONVERSATION 2
PHONE CONVERSATION 2
Level: intermediate
Age: 7-17
Downloads: 94


Jumbled phone conversation + key
Jumbled phone conversation + key
Level: intermediate
Age: 10-17
Downloads: 92


Phone Conversation 2
Phone Conversation 2
Level: intermediate
Age: 14-17
Downloads: 93


Telephone Conversations
Telephone Conversations
Level: intermediate
Age: 11-17
Downloads: 89


Telephone Conversations - Activity Cards
Telephone Conversations - Activity Cards
Level: intermediate
Age: 12-100
Downloads: 89


 

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  Speaking worksheets > Conversation > Telephone conversation > Telephone conversation - After sales - a complaint
Telephone conversation - After sales - a complaint Telephone conversation - After sales - a complaint

Students have to read the telephone conversation and find the missing words from those in the box. Then practice it in pairs. Key attached

 Level:intermediate
Age: +18
 Downloads:228

Copyright 04/4/2010   Janet MOURNARD
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.



website
France
see more worksheets by jannabanna

 



 

Preview:
Telephone conversation - After sales - a complaint
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Comments:


ascincoquinas
Portugal

great work! Thanks         posted by ascincoquinas


Redbull
Thailand

YES VERY NICE FOR BUSINESS ENGLISH         posted by Redbull


teresapr
Portugal

         posted by teresapr
Useful!Thanks!


Chaijaroen
Thailand

Thanks for sharing a nice ws!         posted by Chaijaroen


Nalina
Russian Federation

         posted by Nalina
Thank you!


emulator
Egypt

GreaT Dedication! Thanks again : )         posted by emulator


miry
Spain

         posted by miry
Excellent worksheet. Thank you so much.


Nelssa
Ukraine

Thank you very much, keep sharing! :-)         posted by Nelssa


hatemwafa
Tunisia

interesting topics !!! thank you for sharing your ws!!!!!:-)         posted by hatemwafa


Fessor
Austria

Thank you for sharing! Exactly my field.         posted by Fessor


LuciaRaposo
Portugal

         posted by LuciaRaposo
thanks
Show more comments (18)