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Customer Service (pick up and delivery) Activity Cards worksheet

 

Customer service worksheets:

The very best of customer service
The very best of customer service
Level: elementary
Age: 15-100
Downloads: 157


BEST AND WORST CUSTOMER SERVICE
BEST AND WORST CUSTOMER SERVICE
Level: intermediate
Age: 14-17
Downloads: 95


customer service role plays
customer service role plays
Level: advanced
Age: 14-17
Downloads: 85


Customer Service
Customer Service
Level: intermediate
Age: 14-17
Downloads: 85


Customer service
Customer service
Level: advanced
Age: 14-17
Downloads: 44


Reading Comprehension: Customer Service Officer
Reading Comprehension: Customer Service Officer
Level: intermediate
Age: 10-100
Downloads: 38


Customer Service Dos and Donts
Customer Service Dos and Donts
Level: elementary
Age: 14-17
Downloads: 32


Customer Service Nightmares
Customer Service Nightmares
Level: Choose
Age: 14-17
Downloads: 19


Customer Service Roleplays
Customer Service Roleplays
Level: intermediate
Age: 13-17
Downloads: 17


Customer Service
Customer Service
Level: advanced
Age: 14-17
Downloads: 17


UPPER INTERMEDIATE TO ADVANCED BUSINESS ENGLISH - CUSTOMER SERVICE/PRODUCT QUALITY SURVEYS
UPPER INTERMEDIATE TO ADVANCED BUSINESS ENGLISH - CUSTOMER SERVICE/PRODUCT QUALITY SURVEYS
Level: advanced
Age: 18-100
Downloads: 16


Customer service
Customer service
Level: advanced
Age: 14-17
Downloads: 14


customer service training, lesson 1
customer service training, lesson 1
Level: elementary
Age: 14-17
Downloads: 13


Customer Service ESL Worksheet
Customer Service ESL Worksheet
Level: intermediate
Age: 18-100
Downloads: 11


customer service
customer service
Level: intermediate
Age: 14-17
Downloads: 8


Customer Service
Customer Service
Level: intermediate
Age: 18-100
Downloads: 11


Customer Service
Customer Service
Level: intermediate
Age: 14-17
Downloads: 7


Customer Service Script
Customer Service Script
Level: advanced
Age: 14-17
Downloads: 6


Speech Fluency and Customer Service
Speech Fluency and Customer Service
Level: elementary
Age: 5-17
Downloads: 5


Customer Service
Customer Service
Level: advanced
Age: 14-17
Downloads: 3


 

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  Vocabulary worksheets > Business English > Customer service > Customer Service (pick up and delivery) Activity Cards
Customer Service (pick up and delivery) Activity Cards Customer Service (pick up and delivery) Activity Cards

Those are activity cards/role play for 6 different customer service situations. I teach a class of adults who work for FedEx, thus the focus is on that company, but the cards are fully editable. The main focus of the cards is on asking wh-questions, as well as yes/no questions in different scenarios.

 Level:intermediate
Age: +12
 Downloads:38

Copyright 12/11/2014  Manuela
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.




Hong Kong
see more worksheets by Manuhk

 



 

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Customer Service (pick up and delivery) Activity Cards
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Comments:


morenopalomares
Spain

Thanks a lot for sharing!         posted by morenopalomares


morenopalomares
Spain

Thanks a lot for sharing!         posted by morenopalomares


sarasantos
Portugal

         posted by sarasantos
Thanks for this awesome contribution too! Enjoy your day! :D