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English worksheets  > contributions by BallackM

 

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BallackM
Geoff Roberts
Germany



Points: 4

 

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 		 Conflict situations
 Dealing with customers who have an issue can be dfficult! This exercise will help students organise their ideas and arguments to help clarify the situation and bring a satisafctory conclusion. Motto: the customer is almost always right!
Level: intermediate
Age: 14-17
Type: flash-card
Downloads: 3

 		 Question tags
 This is a simple summary of the most popular question tags as an introduction to the concept of friendly communication.
Level: elementary
Age: 10-14
Type: worksheet
Downloads: 1

 

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