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		Ask for help > Inability to upload a powerpoint     
			
		 Inability to upload a powerpoint 
		
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 cunliffe
 
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							| Inability to upload a powerpoint 
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							| Hi guys, I have been trying to upload a ppt and keep getting the 500 Internal error message. It is pptx and under 3MB. Is anyone else having problems with this, or could anyone advise me? It does have a link to a youtube clip, but this shouldn�t cause problems, should it?  Lynne   |  18 Jan 2020      
					
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 karagozian
 
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							| Eager to see that one but unable to help you. I have never uploaded any ppt. Who knows, maybe one day I might try, then I�ll ask YOU. Good luck. It will work. I know some very witty and efficient people who are going to help you dear friend. |  18 Jan 2020     
					
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 maryse pey�
 
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							| I can�t help because I have uploaded only 2 .docx yesterday and it was ok.   I don�t think it may be the video link. May it be with a virus stopped by the security system ? Why not but I am sure you would have been warned before, when you were watching it.   It may be a period with too many uploadings at the same time ? Victor checking the main system of the site ?   Have you tried again to upload your document ?   Hugs.   Maryse.  |  18 Jan 2020     
					
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 cristinasuma
 
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							| I am having the same problem at the moment. At first I thought it was my wifi connection,  which dooesn�t work very well lately, but there seems to be another problem. |  19 Jan 2020     
					
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 spied-d-aignel
 
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							|  Maybe you could send a message to Victor........! Sylvie   |  20 Jan 2020     
					
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 cunliffe
 
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							| Thank you friends, for your comments. I have tried uploading just the first 20 slides, weighing much less than 3MB, but had no luck. I did manage to upload a previous ppt of mine, so there must be something bad about this particular powerpoint.  . It is a template I nicked from elsewhere, so maybe it�s justice of sorts.  Lynne  |  20 Jan 2020     
					
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 Travelling High and Low
 
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							|  You could try comparing the files settings to another file which you�ve successfully uploaded.   Right click on the file and choose properties.   Then compare the settings between the 2 files:    Under the General heading,  compare the �read only / hidden� boxes.   Under the Security heading, to change permissions click �edit�.   Under the details heading, you can update the author details (or remove them completely).    It may help, but I�m not 100% certain.    Good luck either way :o)  |  23 Jan 2020     
					
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 cunliffe
 
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							| Thank you! I�ll get my son to have a look at this and see if he can do it.  Lynne   |  25 Jan 2020     
					
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