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		Ask for help > My old account     
			
		 My old account 
		
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 Joseane09
 
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							| My old account 
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							| Hello
I am havingo problems with my old account. I have the new password and every time I try to enter the message is "for security reasons we disabled your account. Try again tomorrow" 
I am trying every day and the message is the same.
How can I get my old account back?
Thanks, |  25 Jun 2024      
					
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 maryse pey�
 
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							| Hi Jose,   I had the same problem. You have to write to the webmaster and they will reset your account if you tell them what happens. Don�t forget to give them your user name and your password.   You will find their link on the left ot the posts.   Cheers.   Maryse.  |  26 Jun 2024     
					
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 Joseane09
 
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							| Thanks. I will try your suggestion. |  28 Jun 2024     
					
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 RonnaLV
 
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							| I also lost my ID with all points. I wrote many e-mails but no answer. |  10 Jul 2024     
					
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 steelcity
 
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							| I think we all got the same issue.
I wrote on June the 25th and my problem was solved today.
You need to be patient. |  18 Jul 2024     
					
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 anamarbelen
 
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							| Hello! My problem was solved today, too. I wrote an email asking for help. |  18 Jul 2024     
					
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