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English worksheets  > contributions by Eminitaly

 

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Eminitaly
Emily Louise Boothroyd
Italy



Points: 5

 

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 		 Dealing with Customer Complaints: Six Steps
 Six steps to diffusing an angry customer, in any situation. Useful phrases for when you have to handle a customer complaint. Gap-fill exercise with answers. I hope you find it useful!
Level: advanced
Age: 16-100
Type:
Downloads: 5

 

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