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ESL forum >
Make suggestions, report errors > Credits Stolen
Credits Stolen
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alelatorre
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Credits Stolen
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Dear friends,
I �m a premium member and this evening while I was downloading the 30 free work sheets we can get for free, all my 83 credits were gone and I recieved a message that I have made 83 downloads. I had to get these worksheets for free and even if were charged I didn �t make 83 downloads. I didn �t have enough time for that. Please help me because this is not fair!!!!
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30 Aug 2010
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lshorton99
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Did you download worksheets from the recent contributions? The 30 free credits a day only counts for each day �s new contributions. If you were downloading any other worksheets then you would be using a point.
If you have only been downloading worksheets from the recent contributions section and your points have still gone, then you need to contact Victor.
Lindsey
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30 Aug 2010
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alelatorre
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Yes, I downloaded from the recent contributions. And sorry I didn �t have 83 credits stolen and 21, but even though I can �t be charged because I donwloaded the WS from the recent contributions!!!!!!!!!!!!!!!!
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30 Aug 2010
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Lina Ladybird
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Alelatorre,
Nobody is able to steal your points from you in this website... ;))
Please, calm down and contact Victor by PM. He �s the only person in this website who can help you!
Good luck - Silke
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30 Aug 2010
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alelatorre
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Silk,
THanks a lot!!! I �ve already sent him an email.
See ya!!!
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30 Aug 2010
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carlacarioca
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Dear Alelatorre, remember we �re in a different time zone, have you thought about that? The free downloads "expire" sooner to us if we consider our day time here in Brazil. Hope it was a mistake and you can get your points back, though. XX |
30 Aug 2010
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Lina Ladybird
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@Alelatorre
As far as I know Victor tends to read and react to his PMs earlier and more likely than to his emails, so I advise you to send him a PM, too.  |
30 Aug 2010
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alelatorre
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Dear Carla,
I know our time zon is different and I �m questioning that because it was witten that I could download the WS for free sine I �m a premium member...
Thank you so much!!!!
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30 Aug 2010
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alelatorre
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Ok, Lina!!! Thank you so much!!!!
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30 Aug 2010
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victor
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Hello,
I sent you an email. |
30 Aug 2010
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