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ESL forum > Message board > Unable to download any file    

Unable to download any file

Whiteboard Warrior

Unable to download any file

When I try and up or  download a teacher resource I get the message, "Missing Registry Information"

"Required resgistry information is missing and this application cannot run. Please rerun setup to correct this problem"
Does anyone know what I have to do?  


8 Jun 2018      

maryse peyé

The best thing you have to do is to contact our webmaster as he is very good at computing. I am sure he will help you if your account has been used by someone else (?) for example or if he can identify the source of the problem.
Look under Privacy Policy. Just under Contact you have the webmaster email. On the left, at the bottom.
Good luck.

8 Jun 2018     


I think that error comes from Microsoft Word, not from the website. Are you able to open other word docs without problems? 

8 Jun 2018     


I would try with another browser

10 Jun 2018