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Ask for help > WHY CAN ´T I DOWNLOAD ANY WORKSHEET IF I HAVE 239 POINTS??????!!
WHY CAN ´T I DOWNLOAD ANY WORKSHEET IF I HAVE 239 POINTS??????!!

marykate
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WHY CAN ´T I DOWNLOAD ANY WORKSHEET IF I HAVE 239 POINTS??????!!
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HELLO EVERYBODY!! I hope you can help me or give me a answer. I don ´t know why I can ´t to download any worksheet if I really have 239 POINTS!! I ´m furious and indignant because I don ´t understand what ´s happening.
When I try to download a worksheet a message inform me:
You have 239 points and you have made 317 downloads.
You have to make a contribution (send us a printable) in order to get more points.
I ´m not agree with this, since if I have 239 points, why cant I download any worksheet????!!! What happen with all these points???? 

HAVE A NICE DAY!!! |
20 Apr 2009
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source
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Indeed it is obvious my friend ,
You have 239 points and you have made 317 downloads.
As you have downloaded 317 times you need to catch up these missing points by contributing new ws and gaining more points... You spent those points in advance... �78 � |
20 Apr 2009
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ssrl10
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When you download old worksheets you waste your points (they continue t be there but you are not allowed to make more downloads). You can download 30 printables out of the new contributions (today´s ones) but you cannot download older ones till you get some points. If you are not allowed to download recent contributions either, then there may be a problem with your account.
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20 Apr 2009
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aftab57
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There should always be a difference of 30 points between your points and your downloads. |
20 Apr 2009
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kaz76
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In reply to Aftab ´s post. There doesn ´t need to be a difference of 30 points between your points and downloads. For some reason there seems to be a misconception amongst some members that you will lose your premium status if you spend all your points. This isn ´t true as once you are a premium member you always will be because your points don ´t go down, it is the numbers of downloads made that changes. |
20 Apr 2009
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marykate
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Yes I know, but I dont understand... because 2 weeks (more or less) ago, I had the same points and the same downloads that now and I can download worksheets without problems. If I have more worksheets download than points is for the reason that I downloaded recent contributions so I didnt lost any point. In this way... I even dont understand what happen. THANKS!! |
20 Apr 2009
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