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After sales service - Responding to customer´s complaints worksheet

 

Complaints worksheets:

Role plays: COMPLAINTS
Role plays: COMPLAINTS
Level: intermediate
Age: 14-17
Downloads: 883


Ridiculous Complaints by Holidaymakers (Vocabulary List+Gap-fill+Vocab Exercises w Solutions)
Ridiculous Complaints by Holidaymakers (Vocabulary List+Gap-fill+Vocab Exercises w Solutions)
Level: intermediate
Age: 13-17
Downloads: 816


COMPLAINTS IN THE SHOP - adjectives - matching
COMPLAINTS IN THE SHOP - adjectives - matching
Level: elementary
Age: 10-17
Downloads: 528


HEALTH CARE: COMPLAINTS
HEALTH CARE: COMPLAINTS
Level: elementary
Age: 9-17
Downloads: 473


3-Word Phrasal Verbs (Sixth series). Pictionary (Part 1/3). Start on at = Complain angrily
3-Word Phrasal Verbs (Sixth series). Pictionary (Part 1/3). Start on at = Complain angrily
Level: intermediate
Age: 12-17
Downloads: 443


Health Complaints
Health Complaints
Level: intermediate
Age: 14-17
Downloads: 413


EVERYDAY PROBLEMS AND COMPLAINTS  - pictionary
EVERYDAY PROBLEMS AND COMPLAINTS - pictionary
Level: intermediate
Age: 12-17
Downloads: 396


EVERYDAY PROBLEMS AND COMPLAINTS - speaking and vocabulary exercises
EVERYDAY PROBLEMS AND COMPLAINTS - speaking and vocabulary exercises
Level: intermediate
Age: 12-17
Downloads: 361


COMPLAINTS IN THE SHOP - verbs - matching
COMPLAINTS IN THE SHOP - verbs - matching
Level: elementary
Age: 10-17
Downloads: 329


COMPLAINTS IN THE SHOP - verbs - pictionary
COMPLAINTS IN THE SHOP - verbs - pictionary
Level: elementary
Age: 10-17
Downloads: 312


We Complain
We Complain
Level: intermediate
Age: 11-17
Downloads: 274


At the hotel - dealing with complaints
At the hotel - dealing with complaints
Level: intermediate
Age: 18-100
Downloads: 226


Complain about your neighbour - speaking activity
Complain about your neighbour - speaking activity
Level: intermediate
Age: 15-100
Downloads: 216


Functions: « Expressing complaints » _ Making and responding to complaints (3 pages!)
Functions: « Expressing complaints » _ Making and responding to complaints (3 pages!)
Level: intermediate
Age: 10-100
Downloads: 218


complaints role play
complaints role play
Level: intermediate
Age: 13-17
Downloads: 162


COMPLAINTS AT THE RESTAURANT
COMPLAINTS AT THE RESTAURANT
Level: elementary
Age: 15-100
Downloads: 164


Holiday complaints
Holiday complaints
Level: advanced
Age: 14-17
Downloads: 135


Phrases for complaining and responding to complaints
Phrases for complaining and responding to complaints
Level: intermediate
Age: 10-17
Downloads: 126


Making Complaints
Making Complaints
Level: intermediate
Age: 10-17
Downloads: 116


Travel Agent Complaint Dice Game
Travel Agent Complaint Dice Game
Level: intermediate
Age: 16-100
Downloads: 109


 

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  Speaking worksheets > Conversation > Complaints > After sales service - Responding to customer´s complaints
After sales service - Responding to customer´s complaints After sales service - Responding to customer´s complaints

The use of future tense in responding to customers´ complaints (After sales service)2 pages.

 Level:elementary
 Age: 14-17
 Downloads:35

Copyright 06/9/2009   Manuela Queiroz
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.




Portugal
see more worksheets by Funny

 



 

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After sales service - Responding to customer´s complaints




 

 

Comments:


Funny
Portugal

         posted by Funny
This is a two page document, but I´ve tried twice and it only appears the first one. Why is that ????


sebs29
United Kingdom

Thanks         posted by sebs29


FaniaTrindade
Portugal

Thanks =)         posted by FaniaTrindade